Via Essentials Frequently Asked Questions
How is ViaVitae Health different?
Our approach is based on the following core values:
1. We do not treat diseases. We co-create health.
2. All disease starts and ends in the gut.
3. The patient determines the outcome.
We look at the whole picture from lifestyle down to the cellular level, determine root causes and then create strategies and solutions accordingly.
Why is the intake form so long?
The intake form helps the clinician and the patient. We want to offer the most comprehensive approach and develop the most effective strategies to help you achieve your goals. It covers everything from birth/childhood history, past medical history, social history, up through present symptoms and situation. The more information we have, the better we can serve you.
Do I have to be sick to be a patient?
No! We encourage a proactive approach to health. When symptoms present themselves it usually means there has been underlying dysfunction in the body for some time prior. The earlier that dysfunction can be addressed, the better.
Do you work with children?
Yes, we work with children! Creating a healthy foundation for a healthy, thriving life is best done early on.
Do you offer family packages?
Yes, we do offer special rates for immediate family members living in the same household. We encourage families to go through this program together as it is easier to create health together as a support unit. Our goal is not only to help individuals, but to help entire communities.
Do I qualify for the Essentials Program?
This program is for anyone looking to optimize their heath. The only time somebody is not qualified is if their condition requires urgent medical attention or if their health is too far-gone. If a client is not motivated and unwilling to take the steps necessary to improve their health they would not be a good candidate.
What should I expect at the initial consultation?
At your initial consultation you will discuss your personal health goals and health history with Dr. Inesta. This will be an opportunity for you both to determine if you are a good candidate for our services.
How long should I expect the consultation to last?
Expect the consultation to last for 60 minutes. If you are a good candidate for the program we will go over the test kits, some details and paperwork to get you started. This will be an additional 10-15 minutes. We value your time and do our best to provide a timely service.
Should I bring anything with me to the consultation?
We ask that you bring any medication, supplements, relevant medical records, lab/imaging test results with you. If you are not the financial decision maker, we ask that you bring your significant other with you to the consultation as well.
How much is the Initial Consultation?
The initial consultation is $295. This is paid at the time of scheduling in order to reserve the appointment.
Does your office offer single lab tests or a-la-carte testing?
We do not offer a-la-carte testing since this goes against our paradigm of functional medicine. In order to address the root causes of your health issues, we will need to take a more comprehensive and committed approach. We only work with patients on a case management basis in this program.
Does your office take insurance for Functional Medicine services?
We do not accept insurance or Medicare for our consulting services.
What is the investment to join the Via Essentials Program?
The Via Essentials Program begins at $2997.
Does this include functional lab testing and supplements?
This fee does not include functional lab testing or supplements.
What forms of payment do you accept?
We accept check, cash, Visa, MasterCard, American Express and Discover Card.
Can I use my HSA or FSA account?
Yes. Please check with your HR department to be sure.
Does the cost of the initial appointment apply towards the cost of a program?
Yes, your first appointment is one of your six appointments. We apply your payment to the total cost of the program so you are therefore paying into the program when you schedule your first appointment.
Do you offer financing?
Two payments of $1550 billed on days 1 and 30, or three payments of $1066 billed on days 1, 30 and 60 of the program. We recommend the one time payment of $2997 in order to minimize cost.
Is my lab testing covered by health insurance?
A portion of some Functional lab testing fees may be covered by some insurance companies. You will be dealing directly with the labs for billing.
How much should I budget for functional lab testing cost?
On average, you should budget between $500-$1500 for functional lab tests. The testing is recommended based on the individual case needs. We do not over test, but we also do not under test. We offer direct lab pricing in which the patient pays the lab directly to ensure the lowest price possible.
Will I need to take supplements?
Supplements can be an important part of the program. Supplement recommendations are targeted based on specific needs or nutrient deficiencies found in the lab test results. They are used as corrective tools to get the patient to a better place.
Supplements do not replace lifestyle or dietary changes. That’s why they are called supplements, not replacements. Food should always be the main source of nutrients. Unfortunately our modern food supply has been depleted of much nutritional value, so supplements can help to make up for this loss.
We also find that many programs load the patient with as may supplements as possible. We want patients to not have to be dependent on pills of any kind. We prefer to simplify and focus on lifestyle. In some cases, long term use may be necessary. But our goal is to use the least amount of supplements as possible.
How much should I budget for supplements?
You should budget between $500-$1500 for supplements. Although supplements can be an important part of the program, our goal is to minimize the amount of supplements needed by emphasizing lifestyle changes.
What is your cancellation policy?
We have a 48 hour cancellation policy. If you need to cancel or change an appointment, please do so at lest 48 hours in advance otherwise you will still be financially responsible for the visit.
Do I still need a primary care physician?
Yes you still need a primary care physician. We do not treat disease or provide acute care services. We do not replace the services that your current medical team provides. We provide a stand-alone service to help you create health.
What happens at the end of the Via Essentials program?
Once we have helped you get to a stable place you can follow up as needed. If you require additional support after your essentials program is complete you have the option to pay per visit at $299 per hour.